Booking and Payment
How bookings are confirmed
Clear, simple terms so you know exactly what happens after you send a request.
Booking and payment
- A booking is confirmed only after Anytime Cleaner approves the request and receives the required deposit or prepayment.
- Deposits are credited toward the final service total.
- First-time regular bookings may require a $50 deposit.
- One-off, deep, after-party and end-of-lease bookings may require a deposit after quotation.
- Emergency and same-day services may require full payment upfront.
- Payment details will be processed securely through an approved payment provider.
- Customers should never send card details through the contact form.
Cancellation policy summary
- More than 48 hours’ notice
- Free cancellation or rescheduling.
- Between 24 and 48 hours
- A reasonable late-cancellation charge may apply.
- Less than 24 hours, no-show or failure to provide access
- A charge reflecting the business’s reasonable loss may apply.
- If Anytime Cleaner cancels
- The customer receives a refund or priority rescheduling.
Online payment is not yet enabled on this website. Secure booking and payment through an approved provider will be connected in future, and payment instructions are provided with your quotation.
Request a Cleaning Quote
Full terms are set out in our Booking and Cancellation Policy.